After Booking – Frequently Asked Questions & Answers

Yay! We can’t wait to celebrate with you!

Once you have signed your contract & paid your retainer payment, you are officially booked. After booking, you should have received a link to your Client Portal to start planning your reception. If you have not, please let us know!

You can work on that Client Portal whenever you have down time before your final meeting with your DJ – don’t forget to click SAVE!

We also have a great checklist for you for 6 months up until the big day to help with planning – click here to download that!

Your DJ will reach out to you 4-6 weeks before your big day to set up your final planning meeting – this is when you will go through all of those details in your Client Portal and your DJ will share a detailed timeline of your day, based on the details you have provided.

Your final payment is due 10 days prior to your wedding day.

Don’t hesitate to reach out to your DJ or to Haley in the office with any questions that may come up during the planning process!

This is perfectly normal! After you are booked, you’ll have plenty of time before your final planning meeting with your DJ. This is when you’ll want to work on your Client Portal.

Your DJ will reach out 4-6 weeks before your wedding day to set up a final planning meeting to go through all of the details for your big day and he’ll share a detailed agenda with you that he has created based on your Client Portal content.

As always, don’t hesitate to reach out to your DJ with any questions/comments/concerns – they are happy to hear from you and help you plan!

Your DJ will reach out 4-6 weeks before your wedding day to go through all of your details in your Client Portal – so don’t forget to work on that!

Don’t hesitate to reach out to your DJ in the meantime with any questions, though!

No worries! You’ve got a lot going on with all of this wedding planning!

Here is the link to get to the Client Portal login page.

If you don’t remember your login information, email us and we’ll be happy to help get you back in!

For DJ services, we require the following from you/your venue:

Great question! We like to get to the venue at least a few hours early to set up and connect with you, your vendors, etc. and we require at least one hour after event ends for load out.

For DJ services, we require access to the venue at least 2 hours before start time.

For photo booth services, we arrive 1-2 hours before start time. Setup will be complete at least 15 minutes before start time. If you need us to arrive sooner, let us know!

For lighting services, we require access to the venue at least 2 hours before start time.

That’s okay! We know it’s a lot of pressure to make every moment perfect. We’re here to help – we’re the pros!

We have a lot of suggestions in your Client Portal on the music picker, but you can also click on our dedicated Spotify playlists below to help with choosing those perfect songs:

• Processional songs
• Unity Ceremony songs
• Recessional songs
• Grand Entrance songs
• First Dance songs
• Father/Daughter & Mother/Son songs
• Bouquet Toss songs
• Garter Toss songs
• Cake Cutting songs

Just a reminder, your final balance is due 10 days prior to your wedding day.

We’d love to help you out with that! Extra lighting is ALWAYS worth it – your guests will be in aww over the drama! Be sure to check out our IYN Lighting site for some inspiration and then you can email us to let us know what you might want to add on and we can give you a quote from there!

Photo booths are ALWAYS a hit – great idea! We love the idea of giving a party favor of memories captured instead of something they might throw away right when they get home.

Check out our photo booth site here for information and our different packages and then email us to book!

YES! Our biggest compliment is when we hear from new couples who were referred to us by you! If we have a new couple that comes to us and writes your name(s) on our contact form in the referral field, we’re going to gift you with a year of Amazon Prime, just to say “thank you”!